FAQ - Galop Prijevoz

FAQ

General Information

What is the minimum and maximum number of passengers your buses can accommodate?

Our modern buses and minibuses can accommodate anywhere from 8 to 49 passengers. We also offer vans for smaller groups and luxury cars for private or executive travel.

Is the driver included in the rental price?

Yes, all our bus and minibus rentals include a professional driver to ensure your journey is safe, reliable, and comfortable.

What is the cost of renting a coach for a specific distance or hourly rate?

The rental cost depends on the type of vehicle, the number of passengers, distance, and duration of the rental. Contact us for a personalized quote tailored to your travel needs.

How is the rental price calculated – per hour, mile, or day?

Our flexible pricing policy allows calculation based on hours, miles, or days, depending on your travel requirements.

Are there any hidden fees I should be aware of?

No, we pride ourselves on transparent pricing with no hidden fees. Everything is outlined in your personalized quote, including optional services like Wi-Fi or additional stops.

Amenities and Features

Are your buses equipped with Wi-Fi, power outlets, air conditioning, and other amenities?

Yes, our buses are equipped with air conditioning, power outlets, and comfortable seating. Wi-Fi can be arranged upon request for an additional fee.

What safety measures do you take for passengers and vehicles?

All our buses undergo regular technical inspections and are equipped with advanced safety systems, including ABS, ESP, and airbags. Additionally, our drivers participate in regular safety training sessions.

Booking and Payments

How far in advance should I book a bus rental?

We recommend booking your bus rental as early as possible to secure availability, especially during peak seasons. Popular dates and large events tend to book quickly, so planning ahead ensures the best service for your trip.

Can I cancel my reservation, and what are your cancellation policies?

Yes, you can cancel your reservation. Cancellation policies vary depending on the terms of your booking and the timing of the cancellation. Contact us for detailed terms.

What information do I need to provide when booking a bus rental?

To complete your booking, please provide basic details about your trip, including the date, route, number of passengers, and rental duration. Our team will guide you through the process.

What payment options do you offer?

We currently accept payments exclusively via bank transfer, ensuring a secure and efficient process for all our clients.

Customization and Flexibility

Can I customize the itinerary for my trip?

Yes, we offer fully customizable itineraries to suit your travel needs. Whether it's a one-day trip or a multi-stop journey, our bus rental services are tailored to match your specific preferences and schedule.

Do you offer multi-day rentals?

Absolutely! Our bus rental services include flexible multi-day options, ideal for extended trips, tours, or long-distance travel. Contact us to arrange the perfect rental plan for your journey.

What is your stop policy during trips?

Our travel policy includes regular stops for passenger comfort, refreshments, and driver breaks, ensuring a safe and pleasant travel experience for everyone on board.

International and Long-Distance Travel

Is it possible to reserve a bus for international travel?

Yes, we provide international bus rental services, complete with all necessary permits and professional drivers experienced in cross-border routes, ensuring a smooth and hassle-free journey.

Are your drivers licensed and experienced with long-distance routes?

Yes, all our drivers are fully licensed professionals with extensive experience in handling long-distance routes, ensuring safety, reliability, and top-quality service for every trip.